Whiteboard markers blew very strongly on paper, which is why the ink also empties much faster. The top of the markers also uses faster.

It is best to wash your hands immediately with water and soap before the ink dries.
Hand disinfectant contains stronger solvents and can be used for cleaning. Some customers also recommend nail polish remover.

The success of removing unwanted ink stains always depends on several factors, primarily on the type of stained material. Unfortunately, there is no patent recipe.

In the case of clothing, it can be helpful to treat them to resolve the ink and only then wash it. Gall soap or stain spray are suitable for pretreating. Some customers have reported that spraying hairspray loosens the ink and the stains can then be washed out well.

There are no markers especially for left-handed people, but with this trick you can also set up any No.one marker for left-handed people:
Turn the tip in the marker with tweezers until it is right for you and the position of the grip blows fits.

Yes, you can. Our water -based inks can be mixed with each other. Test newly mixed colors on paper before they are filled into the marker because they can work differently in the refill bottles.

Note that the same tips must always be replaced (no wedge tip in markers that were delivered with round tip!) - otherwise there may be problems with the ink flow. How exactly does that work with the exchange? See you this Short film to.

With the transparent empty marker you can see exactly what is going on when refilling inside. After you have filled him with ink, you can use it as usual. Some of our customers even mix their own favorite colors and then fill them into our Leermarkers.
Here you will find the detailed instructions.

The refill service by us was discontinued.
Tip: Call the marker packaging and use it as a refill station!
To Markerpedia

The matching ink can be easily recognized by the number, which is on both the marker and on the refill bottle.

There are a few important points to consider. It is best to see ours Short filmto.

You cannot buy spare parts via the online shop. Please contact our customer service by phone 041 767 21 41 or by email info@neuland.ch

Most of the shades of shades are used. The color code 101 is most frequently chosen gray.

The outliner (color code 010) consists of a special water -based ink that does not smear or blurred if you paint with another marker. It is different with the "normal black" (color code 100): Here the black lines can be blurred and become unclean when they are subsequently colored.

Under no circumstances should you write with markers that are suitable for paper on a whiteboard! Among other things, they smear and are difficult to remove.

No. The wide tip of the Bigone cannot absorb ink on alcohol -based ink as water -based ink. In addition, alcohol evaporates quickly, so that the marker dries out after a short time. We cannot guarantee a permanent function of the marker.

The ink composition can lead to gluing if the remaining ink stays in the needle or in the fill balg. Therefore: When filling the outliners, make sure to carefully rinse the pipette with clear water after each use. After that, the bellows and needle should be free of ink remains.
If the BALG is definitely glued, contact us. We can send you a replacement balg.

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