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If you regularly lead seminars and workshops, you can't avoid having your own moderator's case. But what material belongs in such a case? What fits perfectly for one workshop may be completely unsuitable for the next seminar. With the Novario system, Neuland offers a simple and ingenious solution for quickly and easily equipping moderator cases with the right material for the next seminar or workshop.

The Ishikawa diagram (cause-and-effect diagram), also known as a fishbone diagram, is an orientation aid for solving complex problems whose solution extends over a longer period of time. The fishbone diagram enables a structured approach and is ideal for analyzing situations in a team or individually.

The development of a group into a team follows a very specific pattern: the desired changes in behavior only occur once the process has gone through all the phases. In this article, you will learn about the different stages of this development and how you can consciously manage the process.

The mood in many companies could be better: Numerous employees make a fist of it day in, day out, or complain loudly to colleagues about all the little things they think are wrong. This potential for frustration can be turned into a positive force in a simple way - by setting up pinboards in different departments or in a central location.

The results of group work are usually presented to the other seminar participants. The vernissage is an interesting alternative to the classic presentation. Participants go from visualization to visualization and add their questions, differences of opinion, agreements and additions to the works. A vernissage guarantees a high level of participation and engagement with the results. Big advantage: the participants are on the move!

When developing training programs for managers, existing concepts are often adopted or the management's favourite topics are dealt with. For example: "Our bosses need better working techniques". If these topics do not meet the actual needs, the participants will lack any commitment: they allow themselves to be sprinkled and reject what is on offer. For this reason, the wishes should always be determined with the participants.

Rules are part of every workshop. They clarify how the participants want to deal with each other and with disruptions. In this way, they make a decisive contribution to avoiding conflict. For this reason, one of the most important tasks of facilitators is to agree rules with the participants before each workshop. The best way to do this is for the group to draw up the rules themselves. The rules are recorded on a list and, if possible, signed by everyone.

The moderation method - still successful today

The participants
Eight women and men who know each other.
The moderator
An external moderator.
The background
The local pub "Finsterwald" was opened a year ago and has been very popular ever since. However, problems with the organization, purchasing and service keep cropping up: The frustration among the men and women who work there is great.