What is your favorite question? One of the fundamental tools in training and moderation is the ability to ask the right questions. You can use questions to pick people up, break the ice, establish a good rapport, get into the topic elegantly, steer group dynamics, encourage attention, invite assessments, give responsibility back to the group, clarify unspoken issues, reflect, initiate a change of perspective, guide learning processes ... Let two experienced communication professionals explain the most effective questions and combinations for typical practical situations: Where does your favorite question belong? What is its special charm, where is its limit? How do you deal with the answers to the question? Find out here.

About the book
Of course there is no one favorite question, instead there are enormous possibilities for trainers and moderators. It is often the little things, the nuances, that significantly change the effect of the question. This is often only apparent at second glance. Trainers need to know exactly what they want to achieve or effect with the question. The experience of a poorly chosen working question is not easily forgotten. This is because it can lead an entire process in the wrong direction and away from the goal. It takes a lot of effort to counteract this ...

What you need here is a suitable repertoire of questions that you can fall back on at any time. The author duo provides you with 48 effective favorite questions. These are questions that always work in the right context. Here you will learn how to use them, the opportunity that lies in the question, get to know question variations and also learn to assess the limits of a question. You will receive tips on how to deal with the participants' answers. You will use the questions to reach into the past or the future, to look at the situation, to get to the heart of the matter, to go into depth or to stimulate more extensive thinking.

Readers of the book are offered an exclusive additional digital service: You can access various work aids presented in the book on your favorite questions as free download resources for implementation.

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